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Generative AI Tools Exposed: Job Seekers' Resume Fraud on the Rise

Generative AI Tools Exposed: Job Seekers' Resume Fraud on the Rise
Credit: Computer World

Resume Fraud on the Rise: Generative AI Tools Exposed

Generative AI tools have become increasingly popular among job seekers, with many using them to enhance, exaggerate, or outright fabricate parts of their resumes and cover letters. This trend has raised concerns about the integrity of hiring processes and the potential for fake candidates to slip through undetected. According to recent studies, a quarter of job candidates could be fake by 2028, according to Gartner Research. Once hired, impostors can steal data, money, or install ransomware. For example, North Korean IT workers have been flooding tech companies with fake resumes and often use stolen American identities to mask their true locations. The US Department of Justice has indicted five people involved in facilitating this operation, and the FBI continues to monitor and disrupt such schemes. Legitimate job applicants might be more confident using genAI technology as AI coding tools become more common, but companies face a growing threat from fake job seekers using AI to forge IDs, resumes, and interview responses.

Two Sides of the GenAI Coin

While genAI makes it easy to create tailored content for job applications, it also raises concerns about authenticity. Some candidates use AI deepfakes – changing their voice or appearance – to hide their identity, location, or so someone else can do the interview for them. This phenomenon has been observed by several companies, including Geni Chiba, a senior principal analyst in the Gartner Human Resources practice. She notes that many job applicants submit applications augmented by AI and some even use it during interviews or assessments to read answers generated by AI.

Fake Candidates Make It Harder for Qualified Workers

Another downside to the growing flood of AI deep fake applicants is that it affects "real" job applicants' chances of being hired. What if you are getting passed over for jobs by 'fake' candidates?" Jurkowitz asks. This creates a numbers game, where people submit hundreds of applications hoping some will slip through undetected. Job applicants who fake their credentials will eventually be uncovered and fired, but by then they've accomplished their goal. The financial impact can be huge, with the US Department of Labor saying a bad hire can cost 30% of their first-year salary. Now imagine the cost of hiring a fake candidate – they go through training, do all this orientation, and you're three months getting paid before detection.

The Consequences of Resume Fraud

The consequences of resume fraud are severe, with companies facing financial losses, reputational damage, and security risks. The counterfeit employee in Texas, for example, was repeating the deceptive practice with four employers at once, earning $300,000 to $500,000 a year while doing almost no work herself. It's time for companies to take action against resume fraud by investing in better technology to detect this kind of deceitful activity. With the increasing use of genAI tools, it's essential to develop strategies that can differentiate between legitimate and fake candidates.

Conclusion

The rise of generative AI tools has brought about a new era of job searching, but with it comes new challenges. Companies must be vigilant in detecting resume fraud and investing in better technology to prevent this kind of deceitful activity. Only then can we ensure that qualified workers have a fair chance of being hired and that companies maintain their integrity.

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