Introduction
At its recent Box Works event, the company unveiled two groundbreaking features aimed at revolutionizing how businesses interact with unstructured data stored in their content management platform: Box AI Studio and Box Apps. These innovative tools are set to transform the way organizations manage and leverage unstructured content and documents.
Summary
The introduction of Box AI Studio and Box Apps marks a significant shift in how businesses can harness the power of artificial intelligence (AI) to drive productivity, customer experience, and employee engagement. With these tools, companies can build custom AI agents that workers can interact with via natural language chatbots, automating common content-intensive business processes.
Box AI Studio: Unlocking Custom AI Agents
Box AI Studio is a cutting-edge feature designed to enable customers to build and deploy custom AI agents directly within the Box platform. This allows businesses to create personalized interactions with their employees, streamlining tasks and enhancing overall productivity. With AI Studio, companies can develop unique workflows that cater to specific business needs, setting up AI assistants to act autonomously on behalf of workers.
According to CEO Levi, Box anticipates that any knowledge worker within an enterprise will likely interact with dozens or hundreds of agents to do their work. This underscores the potential for widespread adoption and integration of these custom AI tools into everyday business operations.
Box Apps: Revolutionizing Content Management
The second key feature unveiled is Box Apps, a no-code app development framework that empowers customers to create custom apps directly within the Box platform. This includes features such as a custom UI interface, metadata extraction, workflow automations, and content dashboards.
Box Apps aims to automate common content-intensive business processes like contract management and invoice processing, eliminating the need for companies to build custom apps on top of APIs or use bespoke technology platforms. By integrating Box Apps with their existing infrastructure, businesses can reduce data silos, enhance security, and improve overall efficiency.
Pricing and Availability
The new Enterprise Advanced payment plan will be available in January, featuring premium features such as Box Archive for long-term content management and Doc Gen, a custom document creation tool now in beta preview. Pricing for this tier will be announced closer to launch.
Industry experts like Muscolino have noted that pricing for genAI tools is still all over the place, but with the increasing adoption of AI-powered features, prices are expected to stabilize, and these capabilities become an integral part of content management systems.
Conclusion
The introduction of Box AI Studio and Box Apps represents a significant leap forward in enhancing customer experience, productivity, and employee engagement. As businesses continue to navigate the complexities of unstructured data, these innovative tools will play a crucial role in shaping the future of content management and driving digital transformation.