Generative artificial intelligence (genAI) is likely to play a critical role in addressing skills shortages in today’s marketplace, according to a new study by London-based Kaspersky Research. It showed that 40% of 2,000 C-level executives surveyed plan to use genAI tools such as ChatGPT to cover critical skills shortages through the automation of tasks.
The European-based study found genAI to be firmly on the business agenda, with 95% of respondents regularly discussing ways to maximize value from the technology at the most senior level, even as 91% admitted they don’t really know how it works.
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